[Russian] Shop Rules | Steampunk BDSM

Payment

PayPal

Shipment & delivery

Processing: 1-5 working days (due to COVID-19 it takes 10 days)
Shipping country: Russia

We deliver with regular post. Shipping time is 1-8 weeks (due to COVID-19 it may take 3 months).
Expedited shipping can be arranged by request, please contact us in advance if you need DHL or other post services.

Shipping legally completed when the parcel arrived in the post office at the place of destination.
In case of a parcel lost by post:
If a parcel lost on territory of Russia by Russian Post, our shop takes all responsibility for this.
If a parcel lost on territory of country of delivery, the responsibility is on a buyer.

Returns and exchanges

Jewelry is non-returnable product.

We make a returns only if there is a quality issue, although we do our best it not happen, and check each product before shipping. Please contact us not more then 2 days after you receive an item concerning your wish to make a return or exchange and a reason for that. Item must be returned within 1-3 working days of contacting us on return. The products must be returned in new condition. You must pay for any returns or exchanges shipping expense. Jewelry should be returned using a trackable shipping method. All product packaging must be returned with the item. Items that have been resized, damaged or otherwise altered after delivery will not be accepted for return. In a case of return, you will get money back via PayPal after we receive back our product.